Store Policy

Privacy policy

Effective Date: 15.11.2025.
Last Updated: 15.11.2025.

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Atmo design studio d.o.o. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our webshop.

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1. Who We Are

Atmo design studio d.o.o.
Slemenska cesta 93
Zagreb, Croatia
Email: tintmint@atmo.hr

We are the data controller for your personal information under the EU General Data Protection Regulation (GDPR).

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2. Data We Collect

When you use our webshop, we may collect the following information:

• Identity & Contact Data: name, email address, billing and shipping address, phone number.

• Order & Payment Data: items ordered, transaction details, and limited payment information (we never see or store full card numbers).

• Technical Data: IP address, browser type, device information, cookies, and analytics data.

• Communications Data: emails, messages, and customer support requests.

3. How We Use Your Data

We process your personal data for the following purposes:

• To process and deliver your orders.

• To manage payments securely through Stripe.

• To fulfill and ship orders through our print-on-demand partner Printful.

• To communicate with you about your order, updates, and customer service.

• To comply with tax, legal, and accounting obligations.

• To improve our webshop and services.

• To send marketing emails if you have given explicit consent (you can unsubscribe anytime).

4. Sharing Your Data

We only share your data with trusted third parties necessary to run our webshop:

• Printful (fulfillment and shipping) – receives your order and shipping details.

• Stripe (payment processing) – securely handles payment information.

• Wix (website hosting and analytics) – powers our webshop and stores some customer data.

• Delivery carriers (such as DHL, UPS, USPS, etc.) – for shipping your orders.

• Legal authorities – when required by law.

We do not sell or rent your personal data.

5. International Data Transfers

Since our partners (Printful, Stripe, Wix) operate globally, your data may be transferred outside the EU. We ensure adequate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.

6. Data Retention

We keep your personal data only as long as necessary:

• Order & payment records: 10 years (legal obligation under Croatian/EU law).

• Marketing data: until you withdraw your consent.

• Technical logs & cookies: see our Cookie Policy for details.

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data (“right to be forgotten”), subject to legal requirements.

• Object to or restrict certain processing.

• Withdraw consent for marketing communications at any time.

• Data portability: receive a copy of your data in a structured format.

To exercise these rights, contact us at tintmint@atmo.hr.

8. Cookies & Tracking

Our webshop uses cookies and similar technologies for:

• Site functionality (e.g., shopping cart).

• Analytics (to improve performance).

• Marketing (only if you consent).

You can manage cookies via your browser settings.

9. Security

We use industry-standard measures to protect your data, including SSL encryption, secure servers, and PCI DSS-compliant payment processing via Stripe. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our webshop is not intended for children under 16 years old, and we do not knowingly collect their personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.”

12. Contact Us

For any privacy questions or to exercise your rights, please contact:
Atmo design studio d.o.o.
Email: tintmint@atmo.hr

If you are an EU resident, you also have the right to lodge a complaint with your local Data Protection Authority (AZOP in Croatia).